All FAQ's

Frequently Ask Questions

To help minimize water damage to your property, it is advised to turn off your mains water supply at the stopcock. This is usually located near the front of the house at the water meter.

Full Circle HVAC & Plumbing operates a two-hour callout service for emergencies.

Yes, there is a $65 diagnostic fee to diagnose the issue.

We can advise you on the boiler that would be best suited to your heating system and your budget. We offer all the leading brands currently on the market. We can accommodate your request based on availability if you prefer a specific brand.

A comprehensive boiler service should include the following:

  • * Carry out boiler service as per manufacturer instructions (where required)
  • * Check and adjust for correct gas pressure and flow
  • * A flue combustion test
  • * Inspection of your boiler and controls
  • * Visual check for corrosion and leaks
  • * Remove and clean the burner (when necessary)
  • * Check the pilot burner and probes/cables
  • * Clean the heat exchanger and flue ways
  • * Clean out boiler condensate trap (when required)
  • * Check for correct ventilation
  • * Check the electrical connections
  • * Run the boiler to check flue effectiveness and functionality
  • * Run the boiler and check for gas leak

Power flushing is a deep clean to make sure your radiators heat up properly and there are no more cold spots. This helps to increase the life of the whole system, keeps heating bills down, and reduces the risk of breakdowns.

We know that peace of mind is essential, and we're proud of the work our skilled heating engineers deliver. That's why we offer an industry-leading 12-month guarantee against faulty workmanship (excluding drainage work).

Full Circle HVAC & Plumbing operates a two-hour callout service for emergencies. Heating engineers are subject to availability, and we're available 24 hours a day, and seven days a week.

We know that heating can be part of a larger project, such as an extension, bathroom installation or complete home renovation. Our team of experts include electricians, builders, plumbers, plasterers, carpenters, roofers, small appliance, air conditioning and drainage engineers. Because we're all part of the same HVAC team, we can coordinate work across a large project cost-effectively.

  • * Slow draining water
  • * High level toilet water
  • * Pipes making gurgling noises
  • * Baby wipes
  • * Sanitary products
  • * Cotton balls
  • * Coffee grounds
  • * Hair
  • * Grease, fats or oils
  • * Conventional cleaning products
  • * Flushable cat litter
  • * Invest in a plug or drain screen to catch unwanted debris.
  • * Run hot water through the sink after each use.
  • These usually take around 1 – 2 hours to complete.

    Payment is taken at the completion of the job unless an agreed arrangement is made. We accept cash or credit cards. There is a service fee associated with credit cards.

    Yes, we provide a 12 month guarantee against faulty workmanship (this excludes drainage work)

    Yes, we do provide free estimates. Free estimates are for new scopes of work. For a diagnosis of a current issue there is a $65 diagnostic fee.

    Yes we cover both domestic and commercial units.

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